Simple, Transparent Pricing for Shopify Stores
Start free with up to 100 orders/month. Upgrade as your store grows. All plans include unlimited surveys and users — no credit card required.
Free
Up to 100 orders/mo
7-day free trial
- NPS, CSAT, CES surveys
- Analytics dashboard
- Unlimited surveys
- Customizable themes
- Email support
Starter
Up to 1,000 orders/mo
+$2.50 per extra 100 orders
7-day free trial
- Email embedded surveys with reminders
- WhatsApp and SMS surveys
- Automated survey triggers
- Unlimited surveys & questions
- Logic jumps & customizable themes
- Email personalization
- Unlimited internal users
- Slack & email alert integrations
Growth
Up to 5,000 orders/mo
+$15 per extra 1,000 orders
14-day free trial
- Everything in Starter
- AI-powered analytics dashboard
- Email & Zoom support
Advanced
Up to 15,000 orders/mo
+$10 per extra 1,000 orders
14-day free trial
- Everything in Growth
- Advanced CRM & helpdesk integrations
- Assisted onboarding & team training
- Success Champion support
Enterprise
Custom pricing
Custom order volumes · Role-based access · Premium integrations (Salesforce, Gladly) · Dedicated success manager · Flexible contract terms · 30-day money-back guarantee
Up to 25% off annual plans
Looking for the full Affiniv platform (email, SMS, WhatsApp surveys — not just Shopify)? View platform pricing →
Start collecting post-purchase feedback today
Free plan available · No credit card required · Install in one click